Shipping policy

1. Shipping areas

ARES ships its products to the United States and internationally, depending on the countries available at the time of order. Shipping costs and delivery times vary depending on the destination and the chosen shipping method.

2. Shipping costs

• Subscription orders: shipping is free, on the first order and on every renewal.
• One-time orders within the United States: a flat fee of USD $4.90 applies. This fee is charged in US dollars and is not converted, whichever currency the rest of the order is displayed in.
• International orders: shipping is calculated automatically at checkout, based on the weight and volume of the products, the destination and the chosen shipping method.

Shipping may be offered free of charge on other orders, according to the conditions indicated on the site at the time of purchase.

3. Duties and import taxes

Orders shipped outside the United States may be subject to customs duties, import taxes or handling fees charged by the destination country. These are not included in the price paid at checkout unless stated otherwise, and they are the responsibility of the recipient.

4. Processing and shipping times

Orders are prepared and shipped within 1 business day, excluding weekends and public holidays. A shipping confirmation email with a tracking number is sent once the order has been shipped.

5. Estimated delivery times

Deliveries usually arrive via express shipping in 2 to 4 business days. Please note this may vary in cases of force majeure, such as strikes, transport delays or weather conditions.

6. Subscription shipments

Subscription renewals are prepared on the renewal date and ship on the same schedule as a first order. Where your offer includes the free MAGNETIS Perfume Oil, it ships in the same parcel as your deodorant sticks. If you skip or pause a shipment before its renewal date, nothing ships and nothing is charged for that cycle.

7. Order tracking

Each shipped order comes with a tracking number allowing the customer to track the progress of their package. This number is sent by email at the time of shipping.

8. Receipt of order

Upon receiving the package, the customer must check the condition of the packaging and contents. In case of any issue, such as a missing product, a damaged product or a damaged package, please contact us within 48 hours at support@ares-ring.com.

9. Delays and lost packages

In the case of a significant delay or loss of the package, ARES commits to opening an investigation with the carrier and offering an appropriate solution, either a reshipment or a refund.

10. Contact

For any question regarding shipping, write to support@ares-ring.com.